Prescriptions

Ordering repeat prescriptions

Here are the simplest methods to order a repeat prescription:

• Use the NHS App or visit the NHS Website.
• Request a prescription using our online consultation service.
• Email our Dispensary Team  at Wing, Whitchurch or Winslow with your name, date of birth, and NHS number.
• Drop your paper request in to the Dispensary

Collecting your Prescription

You can usually collect your prescription 4 to 5 working days after you order it. If you collect from a pharmacy, you must nominate where you would like to collect your prescription.

You can change your nominated pharmacy at any time:

• On the app or website where you order repeat prescriptions
• At your GP surgery
• At any pharmacy accepting repeat prescriptions

Collecting Medication on Behalf of Someone Else

You can collect medication for a friend, neighbour, or family member if they have asked you to do so.

What You Need to Provide:

• Full name, address, and date of birth of the person you are collecting for

• You may be required to sign the back of the prescription

• If they are entitled to free NHS prescriptions or hold a pre-payment certificate, you may be asked to provide proof of exemption

• If they do not qualify for free prescriptions, payment will be required at the time of collection

Collecting Controlled Medicines

If the medication is classed as a controlled drug, the dispenser will ask you to provide proof of your identity, such as a driving licence or other valid photo ID.