Welcome to Whitchurch Surgery website
Whitchurch Surgery's aim is to provide a safe enviroment to enable the provision of equal and fair treatment to the practice whole population.
Whitchurch Surgery aim to provide patient centred care within a primary care setting and the scope of our activity includes health education, preventative medicine and the treatment of acute and chronic conditions. We aim to listen to patients concerns carefully and sensitively so that we may help with diagnosis, support, advice and treatment.
All members of the team aim to be approachable and helpful so as to provide access to our services in a timely manner.
We intend to practise in a proficient and skilful manner, seeking advice and support from colleagaues in primary and secondary care where appropriate.
We hope to use our surgery website as a way of presenting all our patients with an up to date resource for all information relating to our practice. We will keep it current with any news, developments & details that are relevant to the practice & our patients.
As well as a source of information about our Practice, the staff & the services we provide, we hope you use the website as a useful resource with links to other reliable websites for health related information. We are a dispensing practice.
Protecting your Confidentiality
Bucks Fair Processing Notice GP guidance March 2018
Bucks Privacy Notice GP template March 2018
As part of the government's pledge to provide 7 day care, our practice will be part of a scheme which will provide additional access to patients during evenings and at weekends and throughout Bank Holiday periods.
The practices currently involved in the scheme are Norden House Surgery, The Swan Practice, Wing Surgery Stewkley Road and Whitchurch Surgery. We will be working as a federation to provide these additional out-of-hours appointments each week.
Each surgery will be providing services at different times and on different days, however you will be able to book into an available slot at ANY of the participating surgeries. With your consent then the clinician who sees you will have access to view your medical record. Please note that if you feel an onward referral to a specialist or any further investigations may be required, then it may be better to arrange an appointment with your own doctor, however, this is not essential
These appointments will be aimed at extending routine GP care and have the additional benefit of responding to 111 request during the opening times.
To book an appointment for routine care during these clinic periods, please call your GP practice in normal working hours.
If you require an urgent GP appointment when your surgery is closed then you will need to call 111. They will direct the request to the surgery providing cover at that time.
This service will NOT replace the current urgent 111 service at all other times.
PLEASE NOTE WE DO NOTE ACCEPT PATIENTS AGED UNDER 18 YEARS FOR THIS SERVICE
In reponse to NHS England's Patient Online Programme "Improving patient experience" from the 31st Macrh 2016 you will be able to view your medical record online. If you already have access to online services i.e Booking appointments, ordering repeat medication, viewing test results, you may now also see other aspects of your medical record, if you do not wish to have access to your Detail Coded Record, please let the practice know. If you would like access to your medical record please see Patient Access for details on how to request it.
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(Site updated 03/04/2018)